How can keep my account secure?

Here are some general guidelines to help keep your account secure:

· Never give out your one-time password or verification code

· Keep passwords secure and don't share them with anyone

· If you receive a call claiming to be from us that you are suspicious about, hang up and contact us via email or live chat on our website

· If you notice your card is missing, even if you think you have only misplaced it, freeze your card via your account page

· Report any transactions you don't recognise on your statement to our team at help@fairfx.com and freeze your card immediately

· Only invite people to your account that you trust

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Remember, our team will NEVER:

· Ask for your account password, one time passcode, or verification code

· Send you an SMS and ask you to read the message to them

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FairFX is a trading style of Equals Money PLC (Registered in England & Wales No. 05539698). Registered Office: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ. Equals Money PLC is authorised and regulated by the Financial Conduct Authority to provide payment services (FCA No. 488396). Card numbers beginning with 539250 or 533919 are issued by Rapyd Payments Limited pursuant to licence by Mastercard International Inc. Rapyd Payments Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (FCA No. 900688). Card numbers beginning with 558047 or 549619 are issued by Equals Money International Limited pursuant to licence by Mastercard International Inc. Equals Money International Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (FCA No. 900493). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.